Shipping Policy

At Rozanna, we aim to provide a smooth and reliable delivery experience.

Shipping Coverage

We currently offer shipping within India.

Shipping Charges

Free shipping is available on eligible orders unless otherwise stated at checkout.

Processing Time

Orders are generally processed within 1–2 business days after the order is confirmed.

Processing may take longer during high-demand periods, sales, holidays or circumstances beyond our control.

Delivery Time

Estimated delivery time is generally 3–5 business days after dispatch, depending on the delivery location.

Delivery timelines are estimates and are not guaranteed. Remote locations, courier delays, weather conditions, holidays and other unforeseen circumstances may affect delivery times.

Order Tracking

Where tracking information is available, it may be provided to the customer after the order has been shipped.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

Rozanna is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delivery Issues

If your order arrives damaged, defective or incorrect, please contact us within 48 hours of delivery at officialrozanna@gmail.com with your order number and relevant photos or videos.

Contact

For shipping-related questions, contact:

Email: officialrozanna@gmail.com